Referrals to Secondary Care

When a doctor or nurse decides to refer a patient to a hospital consultant or other clinician, they will dictate a letter or complete the appropriate form and give it to the secretary.

The referral will be processed using a system called ‘Electronic Referral System’.  This enables the patient to choose which hospital/provider they would like to be seen at.  The patient will be contacted by telephone by the Kernow Health Referral Management Service, who will help them choose where to be seen and arrange the appointment.  

If you wish to chase a referral or enquire about waiting lists for out-patient treatment, investigations or operations please contact them direct as this is outside of our control.  Contact details for consultants secretaries are often on hospital correspondence, or use the numbers listed below:

Kernow Health Referral Management Service 01872 226700

Royal Cornwall Hospitals Trust - Switchboard 01872 250000