A caring considerate consultation |
A friendly, very well organised surgery with excellent staff from Doctor’s, nurses to Admin. |
A very kind & helpful nurse. |
Again, very helpful. Chloe always has time for you |
All on time. Very friendly and professional nurse. No problems. Thanks |
All polite and efficient. Doctor, pharmacy, and front desk. |
All staff and Doctors are very helpful and thorough |
All the staff at Marazion are very professional and friendly and Dr Harling was particularly helpful. |
All went well |
Altho my appt was 45 minutes late it was a thorough and helpful conversation with a good outcome. The GP listened and then gave great advice |
Always friendly |
Always good efficient and friendly service. Cannot fault treatment. |
Always great service from all professionals at the surgery. |
Always treated with respect fantastic practice, would never leave. |
Appointment on time |
Appointment on time. very pleasant health care assistant. very thorough with explanations. Well done. |
Appointment on time and completed in a very professional manner |
Appointment on time and efficient service |
Appointment on time and friendly and efficient nurse |
Appointment on time. Efficient staff |
Appointment on time. Efficient. Very friendly and relaxing nurse. |
Appointment on time. Nurse very pleasant and procedure carried out painlessly and quick.VG. |
Appointment reasonably on time, competent staff, all good. |
Appointment time was kept. Information at the appointment was thorough and professional. |
Appt was strictly to time. Nurse was efficient, friendly, & explained everything fully & clearly. |
As always, a very smooth experience |
As always, your staff and services are exceptional, thank you, |
Attention to detail |
Because again the service was excellent |
Because I feel that you care |
Because I was listened to and given time to explain the background to my complaint. Thank you. |
Because it was excellent!!! |
Because it was very good and clean |
Because Shirley is friendly and professional. |
Because the Dr. & physio were very patient, giving me a possible diagnosis. |
Because the service is Always friendly and helpful plus you feel rushed. |
Both Dr Sugrue and Chloe were very thorough and helpful. Brilliant service |
Brilliant as always |
Brilliant service, brilliant doctor, speedy result and outcome. Thank you Marazion Surgery and Dr Herdman |
Call was on time every thing first class. |
Charming, caring doctor took time to listen and explain to me fully. Rare these days and just what is needed. |
Cheerful nurse, on time, well prepared, confident administration of treatment, all good |
Chloe always puts one at ease and is very knowledgeable and helpful. Problems dealt with efficiently as far as possible at this stage. |
Chloe took the time to address our needs but also deal with another issue. She is always friendly and approachable on every visit and just a generally lo |
Computer check-in is very easy, polite, and friendly staff and was seen promptly. |
Despite my appointment being 40 minutes late I was able to discuss |
Didn't have to wait very long and the nurse was friendly and professional. |
Didn't wait too long and very friendly |
Doctor Lock listened to what I had to say and gave me good advice on next steps for dealing with my issues. |
Doctor Robbins helpful and nurse lovely explained why I was having tests done |
Doctor took the time to properly discuss my problems and made very helpful suggestions to alleviate my symptoms |
Dr Herdman goes above & beyond thinking outside the box |
Dr Herdman was very kind and reassuring. He is also very knowledgeable and thorough. Thank you. |
Dr listened and am happy with responses. Thank you. |
Dr Murphy made extra time to discuss & help |
Dr Robbins- good Dr |
Dr Robbins is patient, and you never feel like you are being rushed despite his busy schedule. He is also very thorough and reassuring. He is a good human |
Dr Robbins struck a perfect balance between being professional and personable; he provided me with all the reassurance and information I needed. |
Dr Tracy Brettell was kind, thorough and very reassuring, she made a huge difference to me, I'm so glad she is part of the team |
Dr. Robbins had all the relevant facts & data before him & we discussed the factors & options constructively, coming to a workable conclusion which he en |
Dr. Sugrue was so helpful, and I didn't feel rushed |
Easy to book via message or NHS app. Quick, on time. Pleasant and professional staff. |
Easy to make an appointment. No waiting. Excellent doctor. Friendly and efficient staff. Glad I live within your practice area. |
Efficient and friendly. |
Efficient |
Efficient appt for blood test. |
Efficient, friendly staff |
Ella was Very Good; she took 4 Lots of Blood |
Everyone is nice, it goes a long way when you’re not feeling well |
Everyone in the surgery are kind and can’t help you enough. Well Done. |
Everything was so straight forward & was seen straight away. |
Excellent consultation with Dr Herdman. |
Excellent experience. |
Excellent friendly and efficient service |
Excellent Nurse |
Excellent nurse Chloe, |
Excellent service |
Excellent service |
Excellent service from reception and pharmacy Appointment on time and thorough |
Excellent service, excellent attention |
Excellent surgery staff knowledgeable, considerate, and helpful, always clean and comfortable |
Excellent surgery, kind, pleasant and knowledgeable staff |
Excellent treatment |
Fast, efficient, polite, clean and adequate premises. |
Faultless appointment |
Final after many years, seeing 5 different doctors and been given false information about menopause I.final saw a doctor who was prepared to listen and s |
First class service |
first class service by all staff |
First meeting with Dr Lock and physio lady...easy people to talk wi |
Found the nurse. Very helpful |
friendly and efficient |
Friendly and helpful reception staff, clean environment, very professional and caring staff |
Friendly and prompt service felt cared for |
Friendly efficient staff No waiting time |
Friendly helpful staff, was a bit of a delay but all was good |
Friendly knowledgeable |
Friendly nurse and appointment on time |
Friendly, efficient |
Friendly, efficient service. Felt at ease with the nurse. |
Friendly, on time, put you at ease, perfect. |
Friendly, assuring & efficient |
Georgia was extremely helpful and understanding. |
Good |
Good and quick |
Good information given and advice welcome ...excellent service |
Good service |
Good service prompt and pleasant nurses! As always! ??? |
Got in on time. Everything went well |
Great service caring staff |
Great service good atmosphere |
Great surgery, really helpful and efficient. Can always get an appointment and seen face to face. |
Had blood taken for test. This was carried out professionally with no adverse reactions |
Hannah was perfectly competent and there was no pain, but I bled a bit afterwards and she redid the plaster. No problem. |
Have been treated for the past 2 months, twice a week Great nurses , I saw a lot of Michelle but all were kind, considerate and efficient Thank you |
Helpful and informative not dismissive |
Helpful, pleasant staff. Good timings. |
I always receive first class help from all the staff and feel very lucky when I hear the problems experienced by friends who use other surgeries |
I arrived on time, filled in details on the machine to say I had arrived and was called through immediately. Very pleasant, helpful nurse explained what |
I chose that answer because I have been with your surgery for a number of years and have never had reason to complain all.of the staff that |
I chose this answer because it is factually correct |
I chose 1 for the wonderful staff and dr's very helpful and caring. |
I do not lie,service was superb |
I had a 15 minute wait for my appointment. When the doctor called me through there was a lot of people waiting in the reception area which l had to walk t |
I had excellent prompt kind treatment |
I have been seeing this nurse on and off for 2 months and she always has a pleasant manner |
I have seen Shirley on many occasions over the past 20 years and her treatment has always been excellent |
I made a mistake with the time of my blood test so missed the appointment the receptionist fitted me in again 50 minutes later so I was very grateful. |
I saw the doctor and nurse and both were on time and helpful |
I was a little disappointed that there were no taller chairs in the waiting room, I have had a hip replacement therefore I need chairs that are higher an |
I was dealt with promptly and the procedure was carefully explained. |
I was late and she was very efficient and considerate |
I was seen as always bang on time. You're the only practice I've ever encountered that manage this. Dr Robbins was brilliant; he had done extensive homew |
I was seen on time. Unfortunately I caught my arm on the toilet door and and broke the skin. A nurse came and dressed it for me as it was bleeding quite |
I was seen very promptly, the nurse was polite and helpful. |
I was there to see the nurse, everything went smoothly |
I went in on time and the nurse was very friendly and efficient and so was the lady at reception. |
I would of scored 1 if the information previously available from 'the waiting room.com' was accessible. |
In my opinion |
In on time and dealt with professionally |
It was once again a visit which was very well handled no delays and caring. |
It was quick. The nurse I saw was lovely. It's a nice surgery |
It was really quick and the staff are always very kind. |
It's always so nice to have doctors and staff that care and take time to listen |
It's the first time I visited doctors in many years. It was a helpful and friendly experience. |
Just a little disappointed that I was seen half hour later than my app. But the doctor was great and this has to be expected as surgery was busy. Apart f |
Just having to wait 10/15 mins to be seen |
Kind and easy to talk to. Painless blood extraction. Usual excellence. |
Kind and supportive treatment |
Kind prompt and efficient |
Lisa George was really good |
Loved the friendly approach to people and the care they give you and thoughtful ness to for example protect your modesty - great job Marazion Surgery ! |
Lovely Chloe so easy to talk to . |
Lucy did an amazing job with my daughter's immunisations. Very thorough, professional and caring. |
Lovely service |
Most helpful |
My appointment was double booked, will be having it tomorrow. |
My experience of my appointment with the doctor was very good, he spent a lot of time talking over my issues and inspired me to make better lifestyle cho |
My nurse was kind and efficient |
My treatment was first class no complaints whatsoever |
No delay, every attention and pleasant manner |
No lengthy waiting and as usual, Chloe was Great! |
Not getting anywhere at the moment. In a lot of pain no answers. Very frustrating. |
Nurse very gentle and courteous |
Nurse very pleasant. Was not looking forward to having blood taken. Did not hurt. In and out in a few minutes |
Nurse very professional made me feel at ease |
Nurse was very efficient and helpful and on time! |
Okay |
On time and efficient |
On time and expertly done. |
On time and very diligent x |
On time and very nice nurse |
On time appointment. Friendly professional nurse. Gave me good advice. Warned me injection might hurt |
On time appt professionally handled |
On time kind and efficient |
On time, care and considerate. |
On time, caring and efficient |
On time, efficient. |
On time, friendly and informed |
On time, friendly, knowledgeable, and helpful |
On time, friendly, professional, and helpful. 10 out of 10 Michelle, |
On time, Hannah Nicholls nurse, very pleasant. Makes you relax. |
On time, polite, knowledgeable, and efficient. |
On time, quick, friendly, and efficient. |
On time, very friendly. |
On time. I felt listened to. Chloe is caring and understanding. |
once again things ran very smoothly, I was put at ease as per usual |
Phlebotomist takes blood was excellent |
Pleasant and efficient treatment thanks |
Pleasant and looked by the nurse. |
Pleasant and professional |
Pleasant service and to the point. |
Pleasant, quick, and professional procedure |
Polite, helpful staff. Good communication. |
Prescription request deposited in internal box 27th April only acknowledge by your pharmacy as deposited 2nd May- do I have to deposit 10 to 14 days befo |
Pretty much on time, Friendly Efficient Reminded me what I should be doing in some areas |
Print and polite service |
Problem competently explained by nurse, all questions answered in detail. Rated 100% |
Professional and informative |
Professional efficient and informative |
Professional, caring, informative health care professional |
Prompt, efficient and no bruising. |
Prompt, polite, pleasant, and efficient nurse |
Punctual and helpful with my questions |
Punctual appointment, helpful and efficient staff |
Punctual appointment, informative nurse, everything explained, kind and caring nurse |
Punctual appointment, no waiting. Lovely nurse. |
Punctual, friendly, informative, and knowledgeable. On time |
Punctual, patient, empathetic and understanding of my distress. |
Quick, brief appointment, and everything was done as needed. |
Quick and efficient service and friendly staff |
Quick and painless |
Quick and professional and friendly. Perfect, thanks |
Quick efficient attention, in and out before the time of my appointment time. |
Quick friendly |
Quick friendly service |
Quick, easy and prompt appointment. Friendly, competent, and professional staff meant I was confident throughout the whole process, thank you. |
Quick, helpful pleasant |
Rachel did a fab job drawing my blood and explaining which tests were done. Thank you |
Rachel was lovely. She knew I'd been really Ill and was so sympathetic. Also she took blood expertly: painless and quickly. You are a great team. |
Rachel was very friendly, kind, and knowledgeable, and made the whole experience lovely. I hardly noticed that I'd had any blood taken, actually. |
rearranged appointment? no problem. all good! |
Reception lady was really friendly and Chloe the nurse was lovely and friendly too. X |
Running to time. Nurse was polite and helpful. |
Seen exactly on time. Nurse very helpful. Excellent service |
Seen on time and practitioner very pleasant and reassuring |
Seen on time and very efficient and competent nurse |
Seen on time very friendly staff well explained why bloods were being taken and what they were testing for really great all round |
Seen on time. All good. No complaints at all. Care excellent at the surgery |
Seen promptly nurse polite, caring & helpful |
Seen promptly. Procedure explained clearly and any questions I had were answered confidently. |
Seen quickly and monitor fitted efficiently |
Service was on time |
She was efficient, considered. Etc |
Signing in was clear collecting prescription was simple follow up booking was easy all staff encountered were friendly and engaging |
Simply the best |
Staff very friendly and helpful....... Appointment in time |
Staff were very professional, helpful, and kind. |
Surgery receptionist was smiley, friendly, and helpful. Dr Robbins was his usual professional, listening, informative self. He explains things in layman' |
Sympathetic, good-humoured phlebotomist. |
Thankful |
The appointment itself was excellent but it was also half an hour late. |
The appointment was 30 minutes late, which I understand happens sometimes. The wait for picking up prescriptions was also long with 6 people queuing. Cou |
The appointment was quick and very efficient. |
The appointment with the Physiotherapist was prompt. She was attentive, pleasant and interested in my ailment and gave me some new exercises to do. |
The appt was on time and Gemma was very helpful and professional |
The attention was very thorough and covered every eventuality and was conducted very efficiently |
The Doctor always has time for you. |
The doctor listened to what I had to say, not rushed, thoroughly looked after. |
The doctor was running late as he had spent ages with the 2 in front of me. This is a good thing. But he didn't seem too interested in my worries. Maybe |
The doctor was very nice @ helpful. He explained everything to me @ he was very polite @ kind. |
The Dr was lovely, put me at ease and covered things thoroughly. So appreciated. Will ask for him again if he ends up back here. Thank you! |
The nurse performed the blood test 100% I am thankful for your help |
The nurse Rachel was very friendly and unhurried, supplied the extra info I requested and made sure to do another test which should have been done previo |
The nurse was kind interesting and efficient |
The nurse was very efficient, helpful and friendly. |
The nurse who tended me was kind and proficient appointment was prompt |
The person who saw me was very helpful and gave the information I needed. |
The professionalism of the staff is 5 star, I felt welcomed and valued by the nurse and experienced no discomfort whilst she completed her task. |
The young lady used a very sharp needle, and it made it very pleasant, and I was happy to have something stuck in my arm on a regular basis like I do. In |
They’re very good can't do enough to put things right very happy. |
They were so good and helpful, and the doctor was very thorough. Thank you all. |
This is not a smart phone my email is judiclark99@gmail.com please use that address if you would like feedback thanx |
Thorough and very helpful |
Timely, polite, well organised. No fuss. |
Tracie gave me a lot of information on what my next steps would be |
Tracie was on time with my appointment...as she always is. Also she is very caring and sorts out your problems. |
Treatment very good |
Treatment went well |
Understanding and helpful |
Very charming and efficient nurse attended me. |
Very efficient |
Very efficient |
Very efficient friendly service |
Very efficient, friendly staff |
Very friendly and efficient |
Very friendly and helpful |
Very friendly and helpful |
Very friendly and professional |
very good |
Very good |
Very good |
Very good because it was: on time, blood test taken very quick, all done in 3 - 5 minutes. Excellent. Hope the results come quickly too. Jane James |
Very good communication and reminders - appointment on time and quick. Very little fuss. |
Very happy, my appointment was on time, doctor was clear about my |
Very helpful |
Very helpful and professional. |
Very helpful information, clear explanation of exercises to help. Very supportive discussion and advice. |
Very helpful and understanding as always |
Very helpful understanding and took time to explain |
Very kind and help me understand what wrong with me xx |
Very kind, listened and gave me extra time. Action plan now for cough |
Very professional, empathetic, keen to resolve issues |
Very professional, patient & explained all my questions....thank y |
Very prompt and quick |
Very quick and efficient, process was carefully explained. |
Very quick Appointment, straight in to see nurse who was very gentle with taking blood. |
Very thorough and informative |
Very thorough, polite, and good listening |
Visit went very smoothly. Friendly and helpful. Only thing I would say, by seeing different doctors for the same thing, you tend to get conflicting a |
Was kind and considerate. Looked after my mother and answered my concerns promptly and to my satisfaction. |
Was seen by nurse on time. She knew what test bloods were being taken for and injection was painless, all good. |
Was seen quickly, my problem was dealt with, and blood tests planned to rule out anything else |
Went in on time, nurse very efficient and professional, explained everything very well. |
Went in promptly, even a fraction early, lovely friendly nurse. |