Referrals to Secondary Care
When a doctor or nurse decides to refer a patient to a hospital consultant or other clinician, they will dictate a letter or complete the appropriate form and give it to the secretary.
The referral will be processed using a system called ‘Choose & Book’. This enables the patient to choose which hospital they would like to be seen at. The patient will be contacted by telephone by the Kernow Health Referral Management Service, who will help them choose where to be seen and arrange the appointment.
Patients have found Choose & Book extremely convenient. More information can be found on www.chooseandbook.nhs.uk/patients. The local Choose and Book Helpline Number is 01872 226700.